This notice tells you why Optimal Wellness Centre collects information about you and/or your child and how this information may be used.
The health care professionals, who provide your care, maintain records about your health and any treatment or care you have received here or previously. These records help provide you with the best possible health care. Our records are electronic and on paper and we use a combination of working practices and technology to ensure your information is kept confidential and secure. Records which this clinic holds about you may include the following information:
Information may be used within the clinic for clinical audit purposes to monitor the quality of the services we provide. All of your information is held securely on our premises and may be used for statistical purposes. Where we do this, we take strict measures to ensure that individual patients cannot be identified. Sometimes your information may be requested for research purposes – in such instances we will always ask your consent before releasing such information.
2.1 We are committed to protecting your privacy and will only use information collected lawfully in accordance with:
2.2 Every member of staff who works at the Optimal Wellness Centre has a legal obligation to keep information about you confidential.
3.1 We only ever pass on information about you to others, if there is a genuine need for it and you have given your consent. This may be your GP, dentist or other health care professionals, a solicitor or for court proceedings.
3.2 We will not disclose any information about you to any third party without your written permission or in case of a child’s information the parental consent, unless there are exceptional circumstances (i.e. life or death situations), where the law requires information to be passed on and/or in accordance with the Caldicott principles.
4.1 You have a right under the General Data Protection Rules 2018 to request access to view or obtain copies of what information Saltash Chiropractic Clinic holds about you and to have it amended should it be inaccurate. In order to request this you need to do the following:
5.1 Should you have any concerns about how your information is managed at the clinic, please contact the Director Pippa Jones in the first instance. If you are still unhappy you can then complain to the Information Commissioner’s Office via their website (www.ico.gov.uk)
6.1 It is important that you tell the Practice if any of your details such as your name or address have changed or if any of your details such as date of birth is incorrect in order for us to correct it.
7.1 Pippa Jones is registered with the Information Commissioner’s Office as the Data Controller for Saltash Chiropractic Clinic.
8.1 A full copy of our Data Protection Policy can be requested from the Practice.
9.1 If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at:
pippa@optimalwellnesscentre.co.uk
or send us mail to:
The Data Controller
Optimal Wellness Centre
44 Whitchurch Road
Cardiff
CF14 3UQ
